Croner Professional Splendid Daryn Legget, Area Coach Splendid Restaurants (Colonel), part of the Splendid Hospitality Group, are an award winning restaurant franchise, running over 40 restaurants in the UK and partnering with KFC. Background To support their coaching Splendid use Croner’s services, which ensure all franchise managers have easy access to expert HR and employment law advice if they need support with managing a range of HR issues. Daryn Legget, an Area Coach for the Midlands region, said: “We are a new franchise business. In the space of just over a year we have grown from a few restaurants to 40.” Challenge With such rapid and expansive growth, the need for HR support and training for their Restaurant General Managers (RGMs) was vitally important. The

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