CASE STUDY SPEND MANAGEMENT SOLUTIONS SUMMARY CUSTOMER CHALLENGES RESULTS Our client, a large multi-national retail chain with an expanding e-commerce business, began experiencing billing inaccuracies early in their calendar year. Due to the extremely high volume of shipments and invoices, identifying and resolving these inaccuracies was both labor intensive and time consuming. AFS discovered cost, price and shipment data inaccuracies as well as service level agreement failures. AFS solutions delivered over $400,000 in savings for this client. • Our client ships over 87 million parcel shipments a year, this massive volume made uncovering rate inaccuracies only possible through the AFS automated audit system • Due to the nature of shared carrier information, gaining a

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