Public Safety Communications Customer Perspective Spartanburg Pioneers Phase II PSAP PSAP Heats Up When Ice Storm Cools Things Down Recent years have seen a revolution in personal communication brought about by the advent of the wireless telephone. However, for 9-1-1 operators, PCS and cellular telephones have been both a blessing and a curse. The blessing is that ready access to telephone service means that citizens can call in 9-1-1 emergencie

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