Case Study
Spartan Preview: An American Welcome for International Students
Creativity • Technology • Results Spartan Preview: An American Welcome for International Students Case StudyM ichigan State University had a problem that is a good one to have. The number of international students attracted to their school more than doubled between 2005 and 2012. The Office for International Students and Scholars did their best to communicate with incoming students via email and the web before the students arrived on campus, but found that these methods did not prepare students adequately for their arrival to the U.S. and MSU. Orientation Methods Falling Short U nder the previous system, lengthy emails were sent to students every two weeks before arrival with links to information they needed. Upon arrival, international students (often jet-lagged!) would