Case Study
SpareBank 1 delivers on “One Bank, One Customer” vision
COLLABORATIVE ANDMOBILE ENGAGING EXPERIENCES FLEXIBLE PROCESSES CUSTOMER CENTRIC Work Redesigned: A customer-centric approach to identifying, targeting and selling insurance products to existing bank customers empowers call center and bank branch staff to significantly improve the outcome of cross-selling strategies. Avanade and Accenture deploy Microsoft Dynamics CRM to help grow SpareBank 1’s outbound insurance sales by 100% in the