Overview For Southwark Council, a London borough, geographic data is mission-critical. Employees from planners and highway engineers to contact center representatives and social workers routinely refer to location information as they serve residents. Business challenge Southwark Council staff were using a traditional GIS system to access the data they needed, but Stuart Carter, corporate GIS manager for the council, saw an opportunity for improvement. “When we started using our legacy solution in 2009,” he says, “smartphones and tablet computers hadn’t really taken off. We needed a solution that worked better with the devices people are using now.” Southwark Council began looking for a GIS system with a modern user interface. From a shortlist of eight alternatives, they sel

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