Case Study — South Bend, Indiana 1 Like many cities and towns in Indiana, public works officials at the City of South Bend historically deployed a windshield data collection process and a tablet-based application to capture Pavement Surface Evaluation Rating (PASER) ratings of its 550 mile road network. South Bend’s key challenges included: • Time Consuming & Labor Intensive Data Collection Method Public Works employees’ time is valuable. South Bend employees would spend 3 months driving the City’s roads for the visual inspection, which meant that City employees’ time would be consumed by this effort for an entire spring or summer. • Cumbersome Data Collection System While out on the road City employees would at times experience bugs with the tablet-based app used to mark the PA

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