Case Study

South African Airways Heads for Excellence in Their Performance with QPR Metrics

South African Airways Heads for Excellence in Their Performance with QPR Metrics

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www.qpr.com customercare@qpr.com Copyright © 2007 QPR Software Plc South African Airways (SAA) is one of the world’s oldest airlines, having been founded in February 1934. Today SAA employs more than 9,500 employees, carries more than 9.2 million passengers per year, has a route network that serves 155 countries and flies to more than 845 destinations. SAA has a fleet of 54 aircraft, including the new Airbus A340 and A319 as part

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