Sotheb y ’ s Case Study Case Study: Sotheby’sSotheby's is one of the world's largest brokers of fine and decorative art, jewellery, real estate, and collectibles and was founded in London in 1744. It is the world's largest art business with global sales in 2011 totalling $5.8 billion. Sotheby's is headquartered in New York with 90 locations in 40 countries. The company has over 1009 employees worldwide. Customer Overview Case Study: Sotheby’sThe Challenge Sotheby's technology partner Telstra Global assisted them by finding improved ways of working which included the roll out of a Jabber solution within the London and New York offices. Sotheby's staff had not used a soft phone before and its introduction was to enable new work practices to improve internal and external communication. Cas

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