Case Study
Sotera Defense
ShoreTel. Brilliantly simple business communications. Sotera Defense Solutions (Sotera) is a mid-tier government contractor with 10 sites and telephony systems, each individually managed. Aside from inefficiency issues, other problems led the company to upgrade to ShoreTel Sky. Standardize with a more reliable, advanced phone system The list of problems was becoming lengthy. For one, the company was experiencing dropped calls that required