Sophicware Thwarts Server Attacks with VictorOps Alerts Sophicware manages cloud infrastructures on behalf of its customers and serves as an early warning system for customers and cloud providers alike. VictorOps helped improve the company’s time-to-resolution from hours after a potential attack to within minutes. In the words of founder Jurnell Cockhren, here’s how they did it. “VictorOps is on-call management with a focus on actually solving the problem.” Let’s say it’s 1:30 am when I get an alert. I acknowledge the alert on my phone in a couple seconds. The VictorOps timeline helps me quickly decipher the likely causes. With VictorOps, I know what happened, and I am well informed about the situation. We tried two other on-call providers before, but we like the way VictorOps organizes an

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