Case Study
Sony deploys Extended Enterprise Knowledge Portal for dealers, resellers and customers
Sony deploys Extended Enterprise Knowledge Portal for dealers, resellers and customers The Challenge To deliver high-quality product training across the Sony Professional market Sony are leaders and innovators in developing market-leading broadcast, professional and business solutions. Sony wanted to develop a high-quality training solution to deliver product knowledge to their dealers, resellers and customers. Sony’s key objectives were to:Increase access to training through a cutting-edge learning portal that entices users to get involved and find out more about Sony products Create a highly interactive learning experience to encourage take up and knowledge retention Improve the proficiency of using or installing Sony Professional products through a range of engaging 'how-to' training Me