Case Study

Sony deploys Extended Enterprise Knowledge Portal for dealers, resellers and customers

Sony deploys Extended Enterprise Knowledge Portal for dealers, resellers and customers

Sony deploys Extended Enterprise Knowledge Portal for dealers, resellers and customers The Challenge To deliver high-quality product training across the Sony Professional market Sony are leaders and innovators in developing market-leading broadcast, professional and business solutions. Sony wanted to develop a high-quality training solution to deliver product knowledge to their dealers, resellers and customers. Sony’s key objectives were to:Increase access to training through a cutting-edge learning portal that entices users to get involved and find out more about Sony products Create a highly interactive learning experience to encourage take up and knowledge retention Improve the proficiency of using or installing Sony Professional products through a range of engaging 'how-to' training Me

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