Sony Bank enhanced its mobile banking experience with OneSpan authentication and e-signature solutions. Aiming to provide secure and convenient services, the bank implemented multi-factor authentication for transactions and e-signatures for contracts. Customers could complete account activities fully digitally while maintaining high trust in security. The solution ensured compliance with Japan’s stringent financial regulations and reduced fraud risks. Outcomes included higher adoption of mobile services, improved customer experience, and reduced operational costs. Sony Bank positioned itself as a pioneer in delivering secure, fully digital financial services to its tech-savvy customer base.

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