Case Study

Somerset Care required an IT partner that could not only offer round-the-clock support and monitoring, but understood their challenges

Somerset Care required an IT partner that could not only offer round-the-clock support and monitoring, but understood their challenges

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REQUIREMENT: FULLY-MANAGED SERVICE Somerset Care required an IT partner that could not only offer round-the-clock support and monitoring, but understood the challenges and considerations faced by one of the largest not-for-profit care companies in the UK. THE CLIENT Somerset Care is an award-winning, not-for-profit care organisation operating across the South of England. It offers residential, nursing and dementia care for older people, community support to people living in their own homes, and provide care and support to adults with physical and learning difficulties. With a head office in Taunton, Somerset Care covers Somerset, Wiltshire, Bath, Hampshire, Surrey and the Isle of Wight. With circa 4500 staff in almost 50 care homes and offices, the “out-of- hours” nature of the sup

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