Case Study

Solvvy needed an observability solution that could effectively handle all of their log data

Solvvy needed an observability solution that could effectively handle all of their log data

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ABOUT OBSERVABILITY CHALLENGES WHY SOLVVY CHOSE SCALYR Solvvy is reinventing how customers interact with businesses via its innovative and intelligent conversational platform. Powered by artificial intelligence, the Solvvy conversational platform scales support operations with intelligent self-service so businesses can improve customer satisfaction and meet ever-increasing customer expectations while simultaneously decreasing costs. Solvvy approached their evaluation of managed observability solutions with three main criteria: Sumo Logic was disqualified immediately on price. While their initial shortlist included managed Elasticsearch, StackDriver, Datadog and Scalyr, their evaluation criteria quickly whittled the list down to two serious contenders: Datadog and Scalyr. Managed Elast

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