Solution: Toshiba Strata CIX Exceeds BMI’s Goals Benefit Management Inc. Meets Regulatory Compliance Requirements and Improves Customer Experience
Solution: Toshiba Strata CIX Exceeds BMI’s Goals Benefit Management Inc. Meets Regulatory Compliance Requirements and Improves Customer Experience
2 PagesPhoto Credit: Dale Hogg Photography Mission: Vision for Call Center Efficiency Michelle Kaiser, vice president of Information Systems for BMI, identified the need for a business telephone system that would: • Provide BMI’s client companies with highly effective and quality relationship management services; • Answer the need for organizational efficiency and productivity and support BMI’s profitability; • Meet strict government regulatory c
