Software Expert Orasi Provides Optimum in Personalized Support THE CHALLENGE In the cruise industry, customer satisfaction means everything. The growth of the family cruise industry has spawned an increase in feature-rich ships offering even more exotic ports-of-call, convenient departures and easy embarkation. In fact, USA Today predicts a record 16 million passengers will cruise in 2011, up 6.6% from 2010. According to the Florida-Caribbean Cr

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