Case Study
Softgiving: Third-Party ACH Originator Benefits from Customer Risk Analysis
©2019 Argos Risk® LLC CASE STUDY CSS201905 Softgiving: Third-Party ACH Originator Benefits from Customer Risk Analysis THE COMPANY Softgiving Founder & CEO, Matt Pfalzgraf, encountered many challenges as his quest to start a company began in 2016. If financial regulations are considered a bane to the largest banks in the United States, they proved a formidable hurdle to the Atlanta, Georgia startup whose client base consisted solely of nonprofit organizations. His mission? To help these charitable groups find alternative fundraising solutions to increase donor retention, diversify their donor base, and cultivate relationships. If that wasn’t a big enough task, Softgiving, as an ACH originator, had to do so while adhering to the same financial regulations as the banking industry’s