Case Study
Softential
CASE STUDY - SOFTTENTIAL About the Client: Softential is a Premier IBM Tivoli partner, providing best-in-class IBM Tivoli Service Management, Business Service Assurance and Enterprise Managed Services solutions targeting medium to large companies in the telecommunications, fi nancial, public sector, energy and enterprise verticals. Additional information can be found at www.softential.com. Highlights Industry Business Service Management T