CA S E S T U DY When Laurie Welch arrived at Snell & Wilmer, the firm was using one product for timekeeping with very little mobile usage, an unused solution for eBilling and were very new to Aderant. Each was having problems, throwing the firm’s entire ecosystem into disarray. Compliance and billing were quickly becoming almost insurmountable tasks. At one point, the firm’s real-time timecard validation for their timekeeping solution underwent five months of downtime. During that time, there was no real-time validation to ensure compliant entries. Since the rules could not be tailored to specific client requirements, for many clients, they were forced to disable the validation functionality entirely, causing multiple errors downstream in the billing process. The firm’s timecard

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