Eczacibasi Pharmaceuticals Marketing Cuts Technical Support Requests In Half with the SOTI ONE Platform Eczacibasi Pharmaceuticals Marketing is one of 40 companies of the Eczacibasi Group, a prominent Turkish industrial group founded in 1942. With over 11,300 employees and a combined net turnover of ?9.5 billion (2019), Eczacibasi Group’s core sectors are building products, consumer products and healthcare, as well as IT, natural resources and property development. The Challenge Two years ago the Eczacibasi Healthcare Group decided to strengthen the capabilities of its field sales team by equipping them with Apple iPads. The IT department was resolving many individual sales representative downtime inquiries that were a cumbersome and time- consuming. Eczacibasi Pharmaceuticals Mar

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