NCR CASE STUDY The customer “Smokey” John Reaves opened Smokey John’s Bar- B-Que and Home Cooking in Dallas in 1976. Since then, this family-owned and operated restaurant has developed a reputation for great food, great service and a commitment to giving back to the community. Today the business is managed by John’s sons, Brent and Juan, who wanted to upgrade the point-of-sale system (POS) as part of a larger renovation project. Smok

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