Case Study

SMOKEBALL CASE STUDY: Reagan, Melton & Delaney, L.L.P.

SMOKEBALL CASE STUDY: Reagan, Melton & Delaney, L.L.P.

Pages 2 Pages

The Reagan, Melton & Delaney team used numerous tools to manage their busy law firm, thinking that they’d never find an all in one solution... until they stumbled upon Smokeball. Over the years, the business has grown to focus on Family Law and a variety of other practice areas. Each type of case presented unique organizational challenges and multiple streams of ongoing communication with clients. As the firm continued to grow they found themselves manually filing emails and versioning documents. Collaborating within the team became increasingly difficult. Steve Delaney and his partners wanted two things from a practice management tool: 1. A comprehensive system that could integrate fully into their law firm; and 2. customer support that would be present for them before,

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