CASE STUDY SmallBiz Accounts “makes the unprofitable profitable” using cloud-based technology from IRIS CUSTOMER PROFILE A growing practice serving independent traders, small businesses and personal tax clients in the Paignton area of Devon BUSINESS CHALLENGE To expand the practice efficiently and profitably through the use of cloud technology SOLUTIONS USED IRIS OpenTax IRIS OpenSpace In the five years since Nathan Holmes set up SmallBiz Accounts, he has built a thriving client base from a standing start, mainly through word-of-mouth recommendation. Nathan has an enterprising approach to using technology: “When employed previously in a large firm, it was a big bugbear for me that technology wasn’t used to drive efficiency. Often we seemed to be re-entering data without

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