Case Study ROSS DIGITAL reached an important milestone on June 9, 2018 when RATIO, its automated barista project, launched successfully at the K11 Shopping Mall in Shanghai. The Product RATIO is an automated barista that serves a range of beverages throughout the day and night. Customers place beverage orders via an app by scanning a QR code. The app uses a memory function that allows customers to customize personal preferences of their beverage for repeat orders. Once a customer places an order, a metallic white robotic arm powered by artificial intelligence prepares the beverage. RATIO is a versatile coffee shop in the morning that converts into a cocktail bar at night. In the morning and during the day, RATIO serves various types of coffee, nitro tea, and nitro cof

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