Case Study
Sitel: Taking Control of Procurement with SAP® Ariba® Solutions
SAP Ariba Business Transformation Study | Professional Services | Sitel Operating Corporation © 2017 SAP SE or an SAP affiliate company. All rights reserved. Sitel: Taking Control of Procurement with SAP® Ariba® Solutions At telecommunications outsourcing company Sitel Operating Corporation, a DIY approach to procurement prevailed, making it difficult for staff to understand and control purchasing. By consolidating operations using SAP® Ariba® solutions, the company gained a unified view and end-to-end control of its global procurement activity, adding almost US$20 million to its bottom line.2 / 6 © 2017 SAP SE or an SAP affiliate company. All rights reserved. “SAP Ariba solutions have totally transformed procurement processes at Sitel. We are now able to manage contracts and supp