Case Study

Simplifying Complex Case Management for Community Health Programs

Simplifying Complex Case Management for Community Health Programs

Pages 6 Pages

Case Study Simplifying Complex Case Management for Community Health ProgramsCommunity Health Center Network 1 (CHCN) is a non-profit managed care organization supporting the health needs of the Bay Area’s most at-risk and underserved populations. CHCN developed Care Neighborhood, a case management program focusing on the medical, social, and behavioral health needs of the most complex members in these communities. CareNote was the prototype case management platform. When CHCN was ready to scale up the program, they needed a new case management system that would meet their needs and minimize the challenges CareNote presented. Through an initiative sponsored by Health 2.0’s Technology for Health Communities, 2 CHCN was partnered with Welkin Health, 3 a San Francisco-based di

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