BACKGROUND XLink is the largest provider of wireless-enabled payment solutions in South Africa, with more than 30% market share. Through a secure managed service, XLink provides retail outlets with a plug-and-play solution linking credit card payment devices to the corresponding banks via cellular networks. Typical customers are big retail chains, fuel companies and service stations as well as travel and leisure companies. CUSTOMER CRITICAL CHALLENGE ? T o remotely monitor and proactively diagnose any problems with terminals to prevent outrages and maintain customer satisfaction SOLUTIONS ? Sierra Wireless® AirPrime® Embedded Modules ? Open AT® Application Framework with M2M-specific Open AT OS, software libraries and integrated development environment ? Management Servic

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