Case Study: Shular Inn Fast and reliable Internet consistently rates in the top 3 in terms of overall hotel guest satisfaction. When the Internet is fast, guests rarely comment. However, when it’s slow, it becomes a concern for the proprietor and the chain. Guests at the Shular Inn at Pigeon Forge, TN, often experienced significant delays during peak congestion periods. To ensure that guests had a positive experience, Shular Hospitality needed

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