Shenton Group, based in Andover, Hampshire, supplies, installs and maintains all aspects of standby power, uninterruptible power supplies and combined heat and power systems. swcomms had been in regular contact with Shenton Group as the business was planning to upgrade their telephone system to replace an old NEC model. They also asked if we could help them move to Microsoft 365, formerly known as Office 365. At the same time, the extent of the COVID-19 pandemic was becoming apparent, as was the need for effective homeworking solutions to enable staff to socially distance themselves in line with the government advice. Our communications consultant suggested they use the Phone System application that is part of the Microsoft Teams unified communications suite to le

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