Case Study of SHELL SHARED SERVICES Page 1 of 3 CASE STUDY: SHELL SHARED SERVICES – PHASE1 Shell Business Service Centre Chennai is the sixth in a chain of eight Business Service Centers of Royal Dutch Shell plc, that provide a wide range of finance, accounting and other business or customer services to Shell operating companies globally. The Chennai centre was started as a key component of the Group's vision to enable the delivery of comm

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