Case Study
Shell required a sector-leading FM provider that could provide transparency of costs and a commitment to creating ongoing efficiencies
Shell required a sector-leading FM provider that could provide transparency of costs and a commitment to creating ongoing efficiencies
Shell 16/01/2010 The Solution July 2018 saw VINCI Facilities secure a £60m contract to deliver hard FM for Shell’s 562 service stations across the UK, with an open book approach ensuring full visibility of costs. The following initiatives have proven vital to the contract’s ongoing success: Rapid mobilisation VINCI Facilities began by TUPE transferring the majority of personnel from Shell’s previous FM provider to create a 84-strong contract team. This helped to ensure a swift mobilisation process, safeguard jobs and deliver a consistent service level. Digital technologies To maximise efficiency, VINCI Facilities developed a bespoke Check In Check Out app, which enables engineers and supply chain personnel to digitally check in/out at Shell’s facilities via store tablets.