From Calls to Courtrooms Shalley and Murray How Knack turned a law firm call-tracker app into a business backbone. When Don Murray found himself in need of software to help manage his firm’s administrative workload, he asked himself a question: “What would the perfect solution to my problem be?” He knew that whatever tool he used had to allow for multiple users, so he and his partner James Shalley could be logged in and editing at the same time. Ideally it would also be cloud-based and reasonably priced. Oh, and it had to have a relatively small learning curve, so that the less technologically savvy James would be comfortable using it. Organization Shalley and Murray Law Firm Builder Don Murray App Call Tracking & Case Management Highlights Knack enabled them to“The cost of Knack itself, w

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