Case Study
SFA Players Registrations
Lean Management Thinking Programme SFA Players Registrations Team Case Study The SFA Players Registrations Team engaged on the LMT programme as the 2007/8 season saw an increase of approximately 100,000 in volume of players registered (twelvefold increase) as new systems were introduced. This meant the process had to be speeded up on a massive level. Lean Team Sandy Bryson Head of Registrations Department Karen Costello Player Registrati