Case Study Severn Trent Water Scale: 1,400 workstations. Location: Coventry, West Midlands. Timeline: 14 weeks. Furniture: Staverton ZD. Even by modern standards, Severn Trent Water operates in a fast moving marketplace. It is subject not only to the usual organisational and market pressures but also a rapidly evolving regulatory framework and internal and external demands for greater corporate social responsibility, most notably with regard to the environment. The company had felt for some time that it needed to address these demands by examining every aspect of its business. It had come up with clear corporate vision with a series of direct but ambitious objectives. In some areas, investment was an obvious and relatively straightforward way of meeting this vision. In others

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