Business Challenge The Andalusian Health Service (SAS) in Spain delivers public health service to 7.4 million citizens. SAS has a complex health network made of 33 hospitals, more than 1,400 primary health centers, and over 100 specialized health centers employing nearly 80,000 people. SAS created a vision to deliver the best care to the citizens of the region. To deliver on the vision, SAS aimed to establish patient-centered health car

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