Accenture leverages ServiceNow to enhance efficiency and productivity across its vast IT landscape. With over 733,000 employees worldwide, Accenture has digitized and streamlined its workflow processes using ServiceNow, leading to significant improvements, including a 64% employee engagement rate with the platform and a 50%+ reduction in Priority 1 cases. ServiceNow Impact has been instrumental in accelerating IT operations, reducing labor-intensive tasks, and delivering quicker, error-free processes. This partnership exemplifies how Accenture uses technology to unlock value and improve service delivery.

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