Open Source | Cloud | Automation ServiceNow Application Redesigning, Migration & Upgrade American Multinational Luxury Fashion Holding Company CIGNEX Confidential • Client Overview – US based house of modern luxury lifestyle brands – Operations & Sales - Retail and outlet stores | E-commerce websites – Product range – Footwear | Wearables | Jewelry | Travel Bags | Sun wear | Watches | Fragrance 2 ServiceNow Application Redesigning, Migration & Upgrade Employees 21,000+ Revenue $6,000+ M Founded in Y1941 Brand Holding 3 CIGNEX Confidential • Business Needs – To redesign global applications into scoped applications by clubbing three instances into a single instance – To upgrade core service management tool based on ServiceNow from version Istanbul to London with zero

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