Case Study

Service Provider Overcomes Application-Layer Attacks and Bot Assaults to Restore Services and Customer Trust

Service Provider Overcomes Application-Layer Attacks and Bot Assaults to Restore Services and Customer Trust

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A global service provider, serving 250 million wireless and 80 million non-wireless subscribers with services like internet access, cloud hosting, and cellular communication, restored services and customer trust by overcoming application-layer and bot assaults using Radware’s solutions. The provider faced a massive brute force bot attack, peaking at approximately 27 million HTTP requests daily, targeting its login portal and causing severe website unavailability, poor digital experience, and brand reputation loss. The service provider turned to Radware and implemented a combination of Radware Bot Manager, Cloud WAF Service, and Cloud DDoS Protection Service to effectively mitigate the attacks, restoring service availability and improving customer satisfaction.

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