CHALLENGE Nobel Biocare has multiple software systems that are installed in labs and dental offices. The team at Nobel Biocare was looking for assistance with the technical issues that arise when software is installed so the internal Nobel Biocare staff could concentrate on more complex application support requirements. As a multi-national company, Nobel Biocare required support in varying time zones and native languages. Nobel Biocare needed a vendor to provide complete technical solutions for their dentists and labs in their various national locations. ABO U T N OB EL BIO C A RE Nobel Biocare is the pioneer in the field of innovative implant- based dental restorations – from single-tooth to fully edentulous indications. Nobel Biocare’s goal is to empower dent

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