Serco Group PLC Problem Before working in partnership with ACM, Serco were working in the UK with multiple service providers to manage their waste streams, making costs and recycling rates difficult to control Furthermore, as the company operates in a number of different sites, their environmental performance became an increasingly important factor as well as meeting new legislation. Solution As Serco operates various different business sectors and over 55 sites such as UK Ministry of Defence (MoD) sites, HMP Prisons, and Leisure centres, Serco needed to ensure that the appropriate security protocols and vetting procedures (e.g. DBS Checks) were in place.Onsite operational issues, such as the containment and management of waste over a variety of waste streams meant that ACM were the idea

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