Case Study: Sennheiser Sennheiser Electronic Corporation (SEC) is the U.S. and Latin America wholly-owned subsidiary, with headquarters in Old Lyme, Connecticut. SEC represents all Sennheiser products in the United States. It distributes a variety of other premium pro audio lines, including Neumann Microphones, and K-Array Speakers. Our commitment to the world of audio is simple: we offer products that provide the finest combination of performance and value available anywhere, and back them up with superlative service. Challenge Prior to implementation, Sennheiser’s collection processes were manual and involved using PDF reports derived from their JD Edwards system. Collection efforts are separated into 4 territories: East, Central, West, and Latin America. Each territory us

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