OVERVIEW SENASA - “Seguro Nacional de Salud” or National Health In- surance - is one of the Dominican Republic’s major health in- surance providers. As a rapidly growing provider, SENASA must keep up with modern technology and communication. Between 2004 and 2012, SENASA grew from 35,000 to over 2,777,000 subscribers. SENASA depends on HITEC, one of Bicom Systems’ many distributors, for all of its communications needs. Hitec is a system

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