Seminole State College is a rural community college facing different challenges than larger education providers. Serving a diverse community, including many low-income students, the college dedicates itself to enhancing the region’s economic, cultural, and educational vitality by offering learning opportunities for all. Success Story: Seminole State College Challenge With a small IT department of just six people, Seminole State College didn’t have the resources to dedicate a single person to a specific set of tasks. Instead, everyone on the team needed to understand each system to provide support as needed – something that was difficult due to an aging on-premises PBX system. Over the years, this system had turned into a mess of phone lines, and the few people who knew how to mana

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