Semafone and Sky Improving data Security While Cutting The Cost Of PCI compliance
Semafone and Sky Improving data Security While Cutting The Cost Of PCI compliance
2 PagesBackground The broadcaster and home communications provider Sky has 10.6 million customers across the UK and Ireland, subscribing to services such as TV, telephony and broadband. Handling queries from these customers, as well as accepting credit card payments by telephone, is an army of contact centre agents. Every payment received must be secured according to Payment Card Industry (PCI) regulations; this involves complex checks for every
