The case study highlights how a Canadian municipal-owned utility strengthened supply chain security and improved regulatory compliance using SecurityScorecard. Previously, its third-party risk management program relied on manual, annual questionnaires for a large vendor base, which were time-consuming, hard to track, and often resulted in incomplete or high-level responses. This created delays and limited visibility into vendor security posture. By adopting SecurityScorecard, the utility gained continuous monitoring, actionable insights, and streamlined processes, enabling proactive risk management and stronger protection for critical infrastructure and sensitive customer data.

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