A Need for Greater Visibility The customer is a global leader in hardware and software products for security, surveillance, and business intelligence. The customer’s products are used by companies around the world including government agencies and more than 80 percent of the Fortune 100. Prior to contacting Ziften, the customer suffered from a number of issues. First, they lacked visibility into what software was being used on their machines, leaving them vulnerable to malicious programs running undetected. Although they made use of Microsoft’s System Center Configuration Manager (SCCM), they still needed a tool that would provide them continuous real-time visibility into application activity on over 6,000 devices. The customer also wanted a way to monitor systems using unauthoriz

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