Securing Brand Image with Superior Support
Securing Brand Image with Superior Support
2 Pageswww.csscorp.com ENTERPRISE TECH SUPPOR T Securing Brand Image with Superior Support CASE STUDY CSS Corp implements a robust support framework and ensure a seamless end-customer experience2 CASE STUDY A leading global provider of wireless broadband solutions that connect people, places and things. When customers have a bad service experience, it takes more than one good experience to convert them. The repercussions of bad customer experience
