The sheer distances Daimaru sales reps were required to travel was becoming an increasing problem for the company. Internal systems, workflows, and employee portals could only be accessed from the office, significantly reducing remote workers’ operational efficiency. The Daimaru management team identified four key challenges: • the inability for field operatives to undertake basic IT tasks, regardless of location; • the absence of remote access to crucial company resources and applications; • a reliance on employee-owned devices and insecure VPN connections; and • information leakage from devices out in the field.

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