Summary It’s been said that necessity is the mother of invention. The Seattle Opera needed a new and better accounting system, but had no idea how reshaping that process would end up reinventing the entire organization. Putting on a great performance requires teamwork, planning, skill and of course, the best talent from around the world. The Seattle Opera often works years in advance of a performance to get all those pieces just right. Performer contracts are an important part of the process, but accounting and a thriving education department are also important aspects of the company. But all three required a complicated, time-consuming and costly paper dance – and not the type of dance that regularly earned the world renowned dance company standing ovations. The company decided

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